TY  - RPRT
TI  - Developing a patient complaint tracking system to improve performance.
AU  - L W Allen
AU  - E Creer
AU  - M Leggitt
PY  - 2000
DO  - 10.1016/s1070-3241(00)26016-1
UR  - https://pubmed.ncbi.nlm.nih.gov/10749006/
ID  - 10749006
ER  -