@misc{indiciaeb89ec9a88986,
  title = {Factors that influence nurses' customer orientation.},
  author = {D N Darby and K Daniel},
  year = {1999},
  doi = {10.1046/j.1365-2834.1999.00129.x},
  url = {https://pubmed.ncbi.nlm.nih.gov/10786546/},
  note = {Source identifier: 10786546}
}