@misc{indiciaebfff5593b8f4,
  title = {Measuring patient satisfaction--be prepared.},
  author = {P MacDonald},
  year = {1999},
  doi = {10.1016/s0840-4704(10)60166-4},
  url = {https://pubmed.ncbi.nlm.nih.gov/10788070/},
  note = {Source identifier: 10788070}
}