@misc{indiciaeb464dc6618c4,
  title = {Modeling the customer in electronic commerce.},
  author = {M G Helander and H M Khalid},
  year = {2000},
  doi = {10.1016/s0003-6870(00)00035-1},
  url = {https://pubmed.ncbi.nlm.nih.gov/11132045/},
  note = {Source identifier: 11132045}
}