@misc{indiciae4f45cf77c58b,
  title = {Reference laboratory telephone service quality.},
  author = {J C Dale and D A Novis and F A Meier},
  year = {2001},
  doi = {10.5858/2001-125-0608-rltsq},
  url = {https://pubmed.ncbi.nlm.nih.gov/11300930/},
  note = {Source identifier: 11300930}
}