@misc{indiciae1c4a81f0d569,
  title = {Communication breakdowns combine to cause system failure.},
  author = {K Dwyer},
  year = {2001},
  doi = {10.1093/intqhc/13.3.265},
  url = {https://pubmed.ncbi.nlm.nih.gov/11476151/},
  note = {Source identifier: 11476151}
}