@misc{indiciae3c694fee5fdb,
  title = {A guide to using performance measurement systems for continuous improvement.},
  author = {J Maleyeff and F C Kaminsky and A Jubinville and C A Fenn},
  doi = {10.1111/j.1945-1474.2001.tb00359.x},
  url = {https://pubmed.ncbi.nlm.nih.gov/11482234/},
  note = {Source identifier: 11482234}
}