@misc{indiciaef0973c443584,
  title = {Handling difficult people and difficult situations.},
  author = {C Jameson},
  year = {2001},
  doi = {10.1080/08869634.2001.11746171},
  url = {https://pubmed.ncbi.nlm.nih.gov/11482833/},
  note = {Source identifier: 11482833}
}