@misc{indiciae6bd530fef6ee,
  title = {[Quality management: definition and concept].},
  author = {S Pasche and M Schrappe},
  year = {2001},
  doi = {10.1007/pl00002235},
  url = {https://pubmed.ncbi.nlm.nih.gov/11560053/},
  note = {Source identifier: 11560053}
}