@misc{indiciae7538b4dea06c,
  title = {Reframing communication: conversation in the workplace.},
  author = {M O'Connor},
  year = {2001},
  doi = {10.1097/00005110-200109000-00002},
  url = {https://pubmed.ncbi.nlm.nih.gov/11561416/},
  note = {Source identifier: 11561416}
}