@misc{indiciae506af3c3abc4,
  title = {Critical incident technique as a qualitative research method.},
  author = {M Byrne},
  year = {2001},
  doi = {10.1016/s0001-2092(06)61688-8},
  url = {https://pubmed.ncbi.nlm.nih.gov/11665387/},
  note = {Source identifier: 11665387}
}