@misc{indiciaea3cbe8b625e0,
  title = {Quality management and the Emergency Services Enhancement Program.},
  author = {C Cobelas and C Cooper and M Ell and G Hawthorne and M Kennedy and D Leach},
  year = {2001},
  doi = {10.1046/j.1440-1762.2001.00408.x},
  url = {https://pubmed.ncbi.nlm.nih.gov/11892830/},
  note = {Source identifier: 11892830}
}