@misc{indiciae8bbc95e63f6b,
  title = {Customer, client, consumer, recipient, or patient.},
  author = {A Naseem and R Balon and S Khan},
  year = {2001},
  doi = {10.1023/a:1014678118948},
  url = {https://pubmed.ncbi.nlm.nih.gov/11958366/},
  note = {Source identifier: 11958366}
}