@misc{indiciae93841598446d,
  title = {Mapping the service environment.},
  author = {V Martin},
  year = {2001},
  doi = {10.7748/nm2001.02.7.9.32.c2076},
  url = {https://pubmed.ncbi.nlm.nih.gov/12004517/},
  note = {Source identifier: 12004517}
}