@misc{indiciae1a798de09586,
  title = {A case study.... Lessons in contracting services.},
  author = {James Piepenbrink},
  doi = {10.2345/0899-8205(2002)36[199:lics]2.0.co;2},
  url = {https://pubmed.ncbi.nlm.nih.gov/12053869/},
  note = {Source identifier: 12053869}
}