@misc{indiciae96e30da46ed0,
  title = {Benchmarking the billing office.},
  author = {Elizabeth W Woodcock and A Scott Williams and Robert C Browne and Gerald King},
  year = {2002},
  url = {https://pubmed.ncbi.nlm.nih.gov/12235973/},
  note = {Source identifier: 12235973}
}