@misc{indiciae4b2b5ed494f7, title = {Developing and implementing a plan of action to improve care. Practical application.}, author = {Kathleen Murdock}, year = {2002}, doi = {10.1097/00004045-200209000-00013}, url = {https://pubmed.ncbi.nlm.nih.gov/12352206/}, note = {Source identifier: 12352206} }