@misc{indiciaeb0eb65cf8d98, title = {The Picker Patient Experience Questionnaire: development and validation using data from in-patient surveys in five countries.}, author = {Crispin Jenkinson and Angela Coulter and Stephen Bruster}, year = {2002}, doi = {10.1093/intqhc/14.5.353}, url = {https://pubmed.ncbi.nlm.nih.gov/12389801/}, note = {Source identifier: 12389801} }