@misc{indiciaee670b9ffff17,
  title = {User satisfaction: measurement and interpretation.},
  author = {J Harris and M Westerby and T Hill and T Sellers and A Hutchinson},
  year = {2001},
  doi = {10.1783/147118901101194886},
  url = {https://pubmed.ncbi.nlm.nih.gov/12457547/},
  note = {Source identifier: 12457547}
}