@misc{indiciae0a4903f6cea1,
  title = {Off-hours, in-office surgery: when customer service backfires.},
  author = {Laura Dixon and Judy Hatch and Cindi Morrison},
  year = {2002},
  doi = {10.1097/00006527-200222030-00011},
  url = {https://pubmed.ncbi.nlm.nih.gov/12465423/},
  note = {Source identifier: 12465423}
}