@misc{indiciaeebb888a975ac,
  title = {Program directors as conflict managers.},
  author = {Jay Harolds},
  year = {2003},
  doi = {10.1016/s1076-6332(03)80154-x},
  url = {https://pubmed.ncbi.nlm.nih.gov/12585448/},
  note = {Source identifier: 12585448}
}