TY  - RPRT
TI  - Consumer/provider communication research: directions for development.
AU  - Gary L Kreps
AU  - Neeraj K Arora
AU  - David E Nelson
PY  - 2003
DO  - 10.1016/s0738-3991(03)00070-3
UR  - https://pubmed.ncbi.nlm.nih.gov/12767575/
ID  - 12767575
ER  -