@misc{indiciae4a9dc1e6e320,
  title = {Quality improvement: getting to how.},
  author = {Carolyn Clancy},
  year = {2003},
  doi = {10.1111/1475-6773.00130},
  url = {https://pubmed.ncbi.nlm.nih.gov/12785558/},
  note = {Source identifier: 12785558}
}