@misc{indiciaecd014048a104,
  title = {Taking a proactive approach to managing SPAM.},
  author = {Donna W Bailey},
  doi = {10.1097/00024665-200305000-00016},
  url = {https://pubmed.ncbi.nlm.nih.gov/12792200/},
  note = {Source identifier: 12792200}
}