@misc{indiciae1788c4bd2b93,
  title = {High-tech, low touch.},
  author = {Lowell D Lutter},
  year = {2003},
  doi = {10.1177/107110070302400501},
  url = {https://pubmed.ncbi.nlm.nih.gov/12801192/},
  note = {Source identifier: 12801192}
}