@misc{indiciae25a9ab360641,
  title = {Perception training for telephone information operators.},
  author = {M J HURT},
  year = {1955},
  doi = {10.1097/00006324-195510000-00007},
  url = {https://pubmed.ncbi.nlm.nih.gov/13258749/},
  note = {Source identifier: 13258749}
}