@misc{indiciae929b8fa011fa,
  title = {A PERFORMANCE STANDARDS PROGRAM FOR CENTRAL SERVICE ACTIVITIES.},
  author = {P J KORSTAD and J F HARRIGAN},
  year = {1965},
  doi = {10.1080/00185868.1965.9954904},
  url = {https://pubmed.ncbi.nlm.nih.gov/14257494/},
  note = {Source identifier: 14257494}
}