@misc{indiciaea9a4be221a3c,
  title = {CQI: changing systems to improve quality.},
  author = {J L Mitchell},
  year = {1992},
  doi = {10.1016/s0160-3450(15)31004-7},
  url = {https://pubmed.ncbi.nlm.nih.gov/1442555/},
  note = {Source identifier: 1442555}
}