@misc{indiciae0fc17638a046, title = {Measuring patient satisfaction.}, author = {Candace Maffei and James Shea and Mark Stewart}, year = {2003}, doi = {10.1176/appi.ps.54.10.1411}, url = {https://pubmed.ncbi.nlm.nih.gov/14557533/}, note = {Source identifier: 14557533} }