@misc{indiciae3405091d455b,
  title = {A simple, semi-prescriptive self-assessment model for TQM.},
  author = {Stephen Warwood and Jiju Antony},
  doi = {10.1080/10529410390262718},
  url = {https://pubmed.ncbi.nlm.nih.gov/14660297/},
  note = {Source identifier: 14660297}
}