@misc{indiciaeef27854d89a1,
  title = {A 10-step path for conflict resolution.},
  author = {Kathy Sitzman},
  year = {2004},
  doi = {10.1097/00004045-200405000-00013},
  url = {https://pubmed.ncbi.nlm.nih.gov/15131424/},
  note = {Source identifier: 15131424}
}