@misc{indiciae6e89bcce7200, title = {Why not give consumers a framework for understanding quality?}, author = {Judith Hibbard and L Gregory Pawlson}, year = {2004}, doi = {10.1016/s1549-3741(04)30040-7}, url = {https://pubmed.ncbi.nlm.nih.gov/15208985/}, note = {Source identifier: 15208985} }