@misc{indiciaeb0d42390fe3c,
  title = {Client-controlled case information: a general system theory perspective.},
  author = {Dale Fitch},
  year = {2004},
  doi = {10.1093/sw/49.3.497},
  url = {https://pubmed.ncbi.nlm.nih.gov/15281705/},
  note = {Source identifier: 15281705}
}