@misc{indiciae27e0641b5134, title = {What should we do about patient satisfaction?}, author = {Adalsteinn D Brown and Michael Murray}, year = {2004}, doi = {10.1016/j.annemergmed.2004.04.017}, url = {https://pubmed.ncbi.nlm.nih.gov/15459620/}, note = {Source identifier: 15459620} }