@misc{indiciaefc5e3e3f6126,
  title = {Guiding principles for effective electronic messaging.},
  author = {Mark N Brueckl},
  doi = {10.18553/jmcp.2004.10.6.560},
  url = {https://pubmed.ncbi.nlm.nih.gov/15548132/},
  note = {Source identifier: 15548132}
}