@misc{indiciaec063f9608cfe,
  title = {Developing service quality in mental healtlh services.},
  author = {Louise Bell},
  year = {2004},
  doi = {10.1108/09526860410563212},
  url = {https://pubmed.ncbi.nlm.nih.gov/15552396/},
  note = {Source identifier: 15552396}
}