@misc{indiciaec23e6871aabd,
  title = {Consumer-oriented versus technology-oriented systems: designing services for people.},
  author = {B Maldé},
  year = {1981},
  doi = {10.1016/0003-6870(81)90026-0},
  url = {https://pubmed.ncbi.nlm.nih.gov/15676416/},
  note = {Source identifier: 15676416}
}