TY  - RPRT
TI  - Consumer-oriented versus technology-oriented systems: designing services for people.
AU  - B Maldé
PY  - 1981
DO  - 10.1016/0003-6870(81)90026-0
UR  - https://pubmed.ncbi.nlm.nih.gov/15676416/
ID  - 15676416
ER  -