@misc{indiciae223095c83525,
  title = {A multi-level incentive model for service organizations.},
  author = {R L Shell and R G Allgeier},
  year = {1992},
  doi = {10.1016/0003-6870(92)90009-k},
  url = {https://pubmed.ncbi.nlm.nih.gov/15676848/},
  note = {Source identifier: 15676848}
}