@misc{indiciaef40a9b34330c, title = {Critical incident reporting systems.}, author = {Jag Ahluwalia and Lin Marriott}, year = {2005}, doi = {10.1016/j.siny.2004.09.012}, url = {https://pubmed.ncbi.nlm.nih.gov/15698968/}, note = {Source identifier: 15698968} }