@misc{indiciae4186a28d4254,
  title = {[Benchmarking in organizations].},
  author = {J Durán},
  year = {2005},
  doi = {10.1157/13071937},
  url = {https://pubmed.ncbi.nlm.nih.gov/15737268/},
  note = {Source identifier: 15737268}
}