@misc{indiciae24eb0e3829e9,
  title = {Evidence-based improvements prevent high-risk errors. Harm isn't random.},
  author = {Glenn Billman},
  year = {2004},
  doi = {10.1097/00005110-200412001-00005},
  url = {https://pubmed.ncbi.nlm.nih.gov/15739800/},
  note = {Source identifier: 15739800}
}