@misc{indiciaec48517b8419f,
  title = {Managing change.},
  author = {W Richards},
  year = {2005},
  doi = {10.1038/sj.bdj.4812223},
  url = {https://pubmed.ncbi.nlm.nih.gov/15789074/},
  note = {Source identifier: 15789074}
}