@misc{indiciae65a93e789c9d,
  title = {How to make the "difficult" patient encounter less difficult.},
  author = {Alison C Essary and Susan L Symington},
  year = {2005},
  doi = {10.1097/01720610-200505000-00007},
  url = {https://pubmed.ncbi.nlm.nih.gov/15918617/},
  note = {Source identifier: 15918617}
}