@misc{indiciae4b1190f27b98, title = {Ethically speaking: the case manager's response to harm-causing error.}, author = {John D Banja}, doi = {10.1016/j.casemgr.2005.04.002}, url = {https://pubmed.ncbi.nlm.nih.gov/15999087/}, note = {Source identifier: 15999087} }