@misc{indiciaec32d4fdeacf0,
  title = {Using technology to improve and support communication and workflow processes.},
  author = {Deborah Tuke Bahlman and Fay C Johnson},
  year = {2005},
  doi = {10.1016/s0001-2092(06)60301-3},
  url = {https://pubmed.ncbi.nlm.nih.gov/16114608/},
  note = {Source identifier: 16114608}
}