@misc{indiciae92a317cc8335, title = {A refined protocol for coding nursing home residents' comments during satisfaction interviews.}, author = {Lené Levy-Storms and Sandra F Simmons and Veronica F Gutierrez and Dana Miller-Martinez and Kelly Hickey and John F Schnelle}, year = {2005}, doi = {10.1093/geronb/60.6.s326}, url = {https://pubmed.ncbi.nlm.nih.gov/16260715/}, note = {Source identifier: 16260715} }