TY - RPRT TI - A refined protocol for coding nursing home residents' comments during satisfaction interviews. AU - Lené Levy-Storms AU - Sandra F Simmons AU - Veronica F Gutierrez AU - Dana Miller-Martinez AU - Kelly Hickey AU - John F Schnelle PY - 2005 DO - 10.1093/geronb/60.6.s326 UR - https://pubmed.ncbi.nlm.nih.gov/16260715/ ID - 16260715 ER -