@misc{indiciae639baf5d73f3,
  title = {HSCL LibQUAL+ 2004: from numbers and graphs to practical application.},
  author = {Michelle M Foss and Amy Buhler and Lenny Rhine and Beth Layton},
  year = {2006},
  doi = {10.1300/j115v25n01\_01},
  url = {https://pubmed.ncbi.nlm.nih.gov/16635953/},
  note = {Source identifier: 16635953}
}