@misc{indiciaefc6eb9e0e79a,
  title = {Task clarification, performance feedback, and social praise: Procedures for improving the customer service of bank tellers.},
  author = {C R Crowell and D C Anderson and D M Abel and J P Sergio},
  year = {1988},
  doi = {10.1901/jaba.1988.21-65},
  url = {https://pubmed.ncbi.nlm.nih.gov/16795713/},
  note = {Source identifier: 16795713}
}